OVERVIEW NOVA’S CRISIS INTERVENTION MODEL GROUP CRISIS INTERVENTION GCI CRISIS REACTION * PHYSICAL Immobilization (“frozen fright”) Mobilization (fight, flight, or adapt) Exhaustion (problem of sleep) CRISIS REACTION * EMOTIONAL Shock, Disbelief, Denial, Regression Cataclysmic emotions Fear, Anger, Confusion, Frustration, Guilt, Shame, Grief Reconstruction of (new) equilibrium DIAGRAMMING A DISASTER BY TYPE: Disaster Impact * Step One: Determine the cause of the disaster: natural, human, technological * Step Two: Determine the element involved: earth, wind, fire, water, people * Step Three: Determine issues of concern: sensorial, duration, conceptual Diagramming a Disaster * Sensorial Involvement Smell Taste Touch Sight Auditory Diagramming a Disaster Chronology * Pre-disaster Equilibrium Previous disaster history Cultural/economic tensions * Warning Characterized by anxiety Disaster subcultures Credible vs. non-credible Diagramming a Disaster Chronology * Threat Responses vary: emotional problem-solving disengagement or “blunting” Diagramming a Disaster Chronology * Impact Timing may add to sense of unreality Time warp Duration Survival issues Community pre-occupation Low point vs. no low point Diagramming a Disaster Chronology * Inventory Disorientation Silence Assessment/triage Diagramming a Disaster Chronology * Rescue * Remedy/Mitigation Disaster euphoria Disillusionment * Adjustment Stages Diagramming a Disaster Spatial Dimensions * Convergence * Proximity * Remoteness * Geographic Spread Diagramming a Disaster * Role Dimensions * Assessment of Social Disruption Practical Emotional * Distinguishing Features of Community Tragedy Elements of Crisis Intervention * Safety and Security * Ventilation and Validation * Prediction and Preparation Group Crisis Intervention(GCI) Techniques * Purpose: Address large numbers Provide peer validation Provide written validation through scribe Begin repair of community’s social fabric Educate community members Affirm hope for the future Group Crisis Intervention * Logistics Who and How Many? Where? When? How Long? Setup Group Crisis Intervention Roles * Lead Facilitator * Support Facilitator – “Scribe” * Other GCI Supporters NOVA Basic GCI Process * Introduction * Ground Rules * Questions Sensorial, Memories, Prediction and Preparation, Follow-up * Education/Summary Special Issues Death * Emotions: Fear, Anger, Guilt, Shame * Loss * Grief * Death Notification Special Issues Long Term Stress * Post-Trauma Character Changes * Trigger Events * Secondary Injuries Special Issues Spirituality * Trauma Impacts Faith * Power of Prayer in Crisis * Power of Ritual in Crisis * Ethical Guidelines for Helpers Survivors are Vulnerable Respect Ritual and Practices Special Issues Culture * Matrix of Influences * Cultural Action Plan Education Geography, History, Rituals and Routines Entrance into a Different Culture Respect and Good Will Special Issues Children * Developmental Stages * Spasmodic Crisis Reactions * Death Issues * Lack of Denial * Grief * Impact of Parent Loss Special Issues Elders * Challenges of Aging * Season of Losses * Trauma Shatters Beliefs Organizing Crisis Response Teams * Goals Assist local caregivers in planning Support local caregivers Train local caregivers Provide crisis intervention Organizing Crisis Response Teams * Levels of Service * Team Member Roles: HQ Staff, Team Leader, Team Manager, Media Liaison, Others (“Worker Bees”) * Local Host * Flow of Activities